1.       Are your essential oils safe to ingest?

 We do not recommend that you ingest essential oils unless under supervision of an Aromatherapy practitioner. If you do decide to do so, certified organic essential oils like ours will be the safest kind, as you’re assured that there aren’t any other components present. As we are not registered as a food- or pharmaceutical company, all our oils carry a warning on the label stating that it is not intended for internal use.

2.       Can I apply essential oils directly to the skin?

 There are a handful of essential oils that you can apply directly to small areas of skin – Tea Tree and Lavender are the most common ones. Most essential oils need to be diluted in a carrier oil (any vegetable oil base) though. Various carrier oils have different properties, contact us if you need advice.

3.       Can I use essential oils during pregnancy?

 There are some essential oils that are safe to use from the second trimester of pregnancy in low dilutions. All aromatherapy should be avoided during the first trimester. Our Stretch Mark blend is diluted at a 1.5% concentration, and contains pregnancy-friendly oils. Because every pregnancy is different, consult your doctor or an Aromatherapist.

4.       What is the shelf life of essential oils and carrier oils?

 Essential oils have a long shelf life – some of them are even used as preservatives. You can expect them to last anything up to three years as long as they’re not exposed to heat and light. Carrier oils have a shorter shelf life because of their high fat content – they keep well for 1-2 years. It’s even more important to keep carrier oils sealed well and away from light. If your carrier oil starts to smell rancid, remove the plastic dropper in the neck of the bottle and smell the actual oil itself. If the oil is still good, wash the dropper well in hot water and replace.

5.       What difference does your ECOCERT organic certification make?

 Essential oil molecules are so small that they’re absorbed into the bloodstream, hence their therapeutic effects. Using organic oils mean that you’re not at risk of absorbing anything you haven’t bargained for in more than one way. Firstly there will be no traces of pesticides, fertilisers or anything else used to manipulate plant growth or the extraction method; and secondly you’re assured that the oils are 100% pure and not adulterated or diluted in any way. ECOCERT regularly audits not only our farms, distillery, stock and packaging but also our records and every one of the suppliers we source stock from.

6.       Does your shampoo foam?

 Our shampoo does not contain sulphates, which are traditional foaming agents, but yes it does foam. If your hair is greasy or if there is quite a bit of product on it, it won’t foam on the first wash. On the second wash you’ll get a soft, creamy foam that cleanses very well without stripping the hair. Large amounts of shampoo will not make it foam any better, it’s best to repeat with a small amount of shampoo.  

7.       Are the lotions watery/thin?

 Organic products don’t have to stand back for conventional ones – our hand and body lotions are thick, creamy and packed with nourishing oils. If you force us to throw in a punt for organic products here, we’ll add that it has no mineral oils that just sit on the surface – plant oils have a much better penetration rate that most conventional formulas.

8.       Why aren’t your products in boxes?

 We eliminate any unnecessary packaging as a small gesture to be more environmentally friendly. All the printing for our body products is also done on the actual bottles, so there are no unnecessary labels – they can go straight to the recycling bin when you’re done with them.

9.       The colour of my shampoo/conditioner/body wash has changed

 Because we don’t use artificial colourants, there might a colour change during the lifespan of your product, or the content of your product may look a little different to the last one you had. This does not affect the quality of the product. If you expose the products to heat or light for prolonged periods (e.g if a bottle of shampoo has been in the shower for several months, or if you leave your hand lotion in the windowsill) it will also start to smell different as the essential oils undergo molecular changes. This is normal.

10.   Where do your essential oils come from?

 We have 42 essential oils, and because 41 of them are certified organic they can’t be manipulated into growing where they don’t want to. We grow a number of them on our farms in Zululand, and we always try to source as close to home as possible. We first try to source in SA, then on the rest of the continent, and only then do we start sourcing globally. We only source from ethical suppliers, and do not deal in any oils from endangered or questionable sources.

If you have any questions, please contact us.